Digi Courier
Insurance - Regulatory Compliance Requirement
As per Insurance Authority Board of Director’s Resolution (No. 18) of 2020All the insurance companies operating in UAE shall comply to following
- Online identification of customers (e-KYC)
- Online selling of insurance
- Online signing or acceptance of insurance quotation/policy
- Registering Complaints and Claims
- Claims Handling
- Reminder for Payment Due
- Post-sale services
Business Challenges
- Unverified Customer Identity
(Fraud Identity) - High risk to Covid-19
(Customer Onboarding, Contract Signing, Handling of letters) - Low business conversion due to long, manual business process
(Customer Onboarding and Contract Signing) - How to roll out quickly the services into a large scale?
- Notices without legal validity
(Debt Collection, Statement of Accounts) - Expensive operational and administrative cost to maintain compliance
